7 more reasons to love a belly warmer...
CYCLING
The gap at the back
You know that feeling when you lean forward on a bike and feel the constant cold breeze on your lower back? It's because of little gap that
forms between your top and pants when you lean forward.
Your kidney region is exposed and it's the thing that creates
the wind chill factor all over and in your body.
A singlet tucked in is not the same. The action of leaning pull the
shoulders forward and slowly the singlet creeps up and in
comes the cold air.
A belly warmer stays in place across the gap.
ILLNESS AND RECOVERY
When the body needs a little TLC
Because Grandma said belly warmers are made with organic cotton, they're very soft on sensitive skin and there's no toxic residue
on the fabric. The simple design means they're
easy to slide on and off.
Also gives comforting, protective support over abdominal stitches after surgery - these are a very appreciated gift
for someone in recovery.
RETURNS AND REFUNDS
RETURNS:
Grandma said understands that sometimes the item may not be the right fit, colour, or that you simply don't like how it feels... If this is the case, we will be happy to either exchange the item, provide you with a credit note or offer you a full refund.
For full refund returns not related to size or colour exchange, refund includes postal cost, Australia only.
If you are unsure about sizing, please email before you purchase and we can help you choose the right size to avoid cost & time associated with exchange.
CONDITION:
Items must be unworn, unwashed, and in original undamaged packaging*.
FAULTY GOODS:
Grandma said will replace any goods which arrive at their destination faulty or damaged. Please notify us within 24hrs of receiving the damaged stock, via email to hellograndmasaid@gmail.com. Return of the faulty/damaged item must be arranged by the customer. Grandma said will replace the item or refund the cost of the item plus regular postage costs.
REPLACEMENTS:
Grandma said will replace any undamaged item within 14 days of purchase, provided the product is returned in its original condition, unused and unwashed and in its original packaging.
*PLEASE NOTE: We will not be able to accept any exchanges or refunds on belly warmers that smell like any form of smoke, sweat or scented perfume/odour, or has pet hair on it. Please return it as you received it.
WHAT YOU NEED TO DO:
In order to process the returned goods, we require you to email hellograndmasaid@gmail.com with your reason for return and the following information:
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Your order number
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Your name and address
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Your daytime phone number
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The reason for the return (just for our records to monitor stock quality)
We will provide you with a return address once you have emailed us.
We will contact you to arrange a refund if we are unable to replace or exchange the goods and will process the refund back to original credit card or through a PayPal account.
QUALITY:
All items are inspected thoroughly before being dispatched. If there are any problems with your order, please contact us within 24 hours of delivery. Please understand we can not issue an exchange or credit note until the item(s) have been inspected upon return.
Please Note:
Grandma said cannot be held responsible or liable for any returned items damaged or lost in transit to us, hence we recommend that you return the goods via a postage bag with a tracking number.
Thank you kindly for your understanding with these refund/return guidelines.
Grandma x
DELIVERY
Grandma said products will be sent via mail with Australia Post to anywhere in Australia or internationally.
Estimated delivery times are currently 3-7 days within Australia and 5-10 internationally*.
*COVID delays may happen on International deliveries.
All delivery times are subject to availability of stock and postcode that the item is travelling to.
We use standard Australia Post delivery with a tracking # to keep charges to a minimum.
If you would like to receive your goods via Registered Post or Express Post, please add a note when you place your order and we will email you to organise.